Reputation Manager
Build brand authority and local maps ranking by automatically launching review request campaigns to your customers after every job.
The Challenge
Over 93% of consumers check online reviews before booking a local service. Google’s local ranking algorithm heavily favors profiles with high ratings and consistent fresh reviews. Yet, manually asking every client for feedback is easily forgotten, leaving your business profile looking static and outdated. Without consistent review requests, your competitors quickly pull ahead in local map results.
Our Solution
We solve this by setting up automated SMS and email campaigns that connect directly to your booking software or CRM. Right after a service or purchase, our system automatically sends customers a campaign asking for a review with a direct link to your Google or Facebook profile. Simply asking for reviews via automated campaigns is 100% compliant with Google's guidelines—unlike offering gifts or discounts for reviews, which violates platform rules and risks getting your profile banned. We also provide a private feedback channel to resolve customer issues directly and use AI to draft personalized replies to keep your profile active.
Key Deliverables
- Automated SMS and email campaigns asking customers for reviews after a job
- 100% Google-compliant review collection with zero policy risks or paid incentives
- Direct links to make leaving Google or Facebook reviews fast and effortless
- Private feedback channels to resolve customer issues directly and professionally
- AI-generated review reply drafts tailored to match your brand voice
- Simple dashboard to track your overall reviews and rating growth